#LovingtheLocal: Change-N-Go

How many times have you put off having your oil changed because you didn’t have time to get it done? A new company in Chattanooga, Change-N-Go, is revolutionizing how Chattanoogans get their oil changed. Change-N-Go comes to YOU. So, while you are at work, and your car is in the parking lot, they will come and change your oil. You don’t waste valuable evening or weekend time — and their prices are competitive with other service stations.

Owner James Chapman says that he came up with the idea for his business by “thinking like a consumer.” He said he needed an oil change himself one day but thought, “I hate going to get my oil changed,” and he wished there was some other way to do it. He did a bit of research and found that there are services in other cities that go to customers and do oil changes, but nothing like that existed in Chattanooga.

Encouraged, James continued researching, put together a business plan, got funding, and launched Change-N-Go last October. He says they do one big thing differently than similar services in other places though: “We added some useful technology. For example, we have an app you can download for scheduling.” Makes sense that an oil change company in the Gig City would take advantage of the convenience of technology!

Sometimes, customers ask when Change-N-Go will start offering batteries, air filters, windshield wipers, and other products normally sold at service centers. He says maybe someday. “We don’t ever want our customers to feel pressured. If we do add services, they will be available, but we won’t try to upsell our customers.” For now, Change-N-Go will focus on oil changes and inspections. “All of our technicians are ASE certified, and we do a full inspection with each oil change. If there is something wrong, we will let you know, and make suggestions about where you might want to go to get it fixed. Since we don’t gain anything, our customers know we are telling the truth,” James says.

If you are intrigued and you need your oil changed, make an appointment. You can save $2 on an oil change by mentioning this blog post! You can schedule on the Change-N-Go website, or by calling 423-228-0450.